Shipping Policy

When shopping in our store, you can choose from the following shipping options according to your needs:

1. Pay Shipping Fees at Checkout

• Details:

• At checkout, the system will automatically calculate the shipping cost based on the weight, size, and destination of your order.
• Customers can pay the shipping fee directly during the checkout process.

• Process:

• Select products → Proceed to checkout → System calculates shipping fees → Complete payment.
• Once payment is completed, orders will be shipped collectively on Mondays and Fridays.

2. Hold Order

• Details:

• If you’re unsure about shipping ASAP, you can select the “Hold Order” option.
• Your order will be temporarily held, allowing you to add more items later and ship them together.

• Process:

• Select products → Choose “Hold Order” during checkout → Shipping fees will not be calculated at this stage.
• When you’re ready to ship, you can pay the shipping fee through the “Shipping Fee” option on the website.

• Notes:
• Hold Order is valid for up to 30 days.
• Once the shipping fee is paid, all your held orders will be shipped on the next available shipping day (Monday or Friday).

3. How to Pay for Shipping Fees Later

• Applicable Situations:

• If you selected “Hold Order” or need to pay shipping fees for unpaid orders.

• Process:

1. Log in to the website and search for “Shipping Fee” in the search bar.

2. Add “Shipping Fee” to your cart:

3. Proceed to checkout and complete the payment.（ The system will display the applicable shipping fee based on the weight and destination of your order.）

4. After payment is completed, your orders will be shipped collectively on Mondays and Fridays.

 

Stellarcards